Meet The

GetUnsuspended Team


Karen Hutson

What Karen doesn't know about suspensions isn't worth knowing. Very experienced and very knowledgeable on all things Amazon suspension!


Ana M

Meet Ana, our resident expert on Amazon suspensions! With extensive knowledge and a sharp eye for detail, Ana is dedicated to helping sellers overcome even the most complex account issues. Her strategic approach and determination ensure that no suspension challenge is too big to tackle.


Deo B

The newest team member Deo has learned from the best and is quickly becoming a formidable force in the suspension consultancy world.

We're the team behind GetUnSuspended. Back in 2017, we observed a troubling trend: many sellers were losing their Amazon accounts. Often, this wasn't due to irreparable actions but rather a lack of understanding of the Amazon suspension process and the high cost of professional help. Motivated by this, we launched GetUnSuspended, introducing services like Suspension Protect and Suspension Assist. These offerings are designed to empower Amazon sellers to navigate suspensions and maintain account health, all at an accessible price point.

Fast forward to today, after providing support through hundreds of successful action plans, appeals, and reinstatements, our confidence has only grown. We firmly believe in our ability to assist nearly any seller in reclaiming their account.

Check out what some of our clients have to say...

Contact Us



Or email us on
help@getunsuspended.com

Frequently Asked Questions

The purpose of Suspension Protect is to give you some peace of mind knowing that if you ever run into any problems with Amazon and become suspended, you can reach out to us and we will do all we can to help you resolve the problem and get your account reinstated for no extra cost.

*Suspension Protect is activated 30 days after purchase.

Suspension Protect is an ongoing monthly payment that acts as protection should you get suspended in the future*. If you’re already suspended, and do not have safeguard in place, you will need to sign up to Suspension Assist or Suspension Pro for immediate help.

*Suspension Protect is activated 30 days after purchase.

The decision lies solely with Amazon so we cannot guarantee we will solve every single suspension, but we have had huge success in getting many Amazon sellers their account reinstated.

Yes. We will ask you to forward your email from Amazon to us, and we can take a look at how we can help.

Suspension Protect can be used for multiple suspensions (on one account) as long as you are still subscribed when the suspensions happen. Suspension Assist is for ONE suspension, and you would need to sign up to Suspension Protect going forwards if you wanted future protection after getting your account back.

No we do not write your plan of action but we provide you with documentation and a professional templated POA which means you have everything you need to write a successful POA. We will of course be there throughout, and can help with writing it - but you will need to enter account specific details in there.

We don’t offer a money back guarantee with Suspension Protect but it DOES get you professional help if and when you're suspended and we will treat your case with maximum care and attention providing the greatest chance of a positive outcome.